Refund policy
Return, Replacement & Refund Policy – TrendDropz
At TrendDropz, we are committed to delivering quality products and a smooth shopping experience.
📦 7-Day Return & Replacement Policy
We offer a 7-day return/replacement policy, which means you can request a return or replacement within 7 days of receiving your order.
✅ Eligible Cases
Returns or replacements are only accepted if:
-
The product is damaged
-
The item is defective
-
You received the wrong product
❌ Non-Eligible Returns
We do not accept returns for:
-
Change of mind
-
Incorrect product selection
-
Size or preference issues
-
Minor color/design variations
⚠️ Return Conditions
-
Item must be unused and in original packaging
-
Request must be raised within 7 days of delivery
-
Photo/Video proof is required for approval
🔁 How to Request a Return
To request a return or replacement, contact us:
📧 help@trenddropz.in
💬 WhatsApp: https://wa.me/919395979685
Please include:
-
Order ID
-
Issue details
-
Photo/Video proof
🚚 Return Process
-
Once approved, we may arrange a reverse pickup
-
In some cases, customers may need to self-ship the product
💰 Refund Policy
Refunds are applicable in the following cases:
-
The product received is damaged, defective, or incorrect
-
A replacement is not available
-
The order is cancelled before dispatch
Refund process:
-
Initiated after the product is received and inspected (if applicable)
-
Processed within 7–10 business days
-
Refunded to the original payment method
⚠️ Important Notes
-
Used or damaged products will not be accepted
-
Requests without valid proof may be rejected
📞 Need Help?
For any queries, contact us:
TrendDropz – Trusted by Customers Across India 🇮🇳
